Refer a person without losing them between doors.
The referral standard is simple: a connection is not complete when a phone number is provided. It is complete when the next step is accepted, scheduled, confirmed, owned, and tracked.
Start with urgency, consent, fit, and the live service register.
1 · Identify urgency
Immediate danger or urgent psychiatric, medical, overdose, withdrawal, abuse, or safety concerns use the crisis pathway first.
2 · Confirm permission
Do not send protected information without the person’s permission and the correct legal authority.
3 · Check status
The Current Services register determines whether a program is active, enrolling, in development, or readiness-gated.
4 · Name the owner
Every referral needs a person responsible for the next call, appointment, barrier, or alternate connection.
Narrative alone cannot be counted. Four dates can.
| Field | What it proves |
|---|---|
| Date referral made and receiving resource | The referral left the originating team with a specific destination. |
| Date acceptance confirmed | The receiving provider or program agreed to take the next step. |
| Date appointment scheduled | A concrete access point exists, not merely an invitation to call. |
| Date attendance or outcome confirmed | The loop was closed or the barrier was identified and reassigned. |
One Pulse United
General Cincinnati program and partnership information.
Phone: 614-432-5069
Email: contact@onepulseunited.com
Administrative information only. Do not send diagnoses, medications, treatment records, legal records, or other PHI.
Reach One Clinical Services
Youth clinical partnership information and current Reach One availability.
Phone: Details awaiting confirmation
Email: Details awaiting confirmation
Administrative questions only. Reach One confirms clinical location, modality, and availability during intake.
Unsure where the referral belongs?
Call with the person present when possible. We can clarify the safest next door without requiring you to diagnose or choose the program first.
VIRTUAL PROGRAM · SEPARATE READINESS
Referring someone to a virtual pathway?
Begin with current availability and the responsible provider’s approved route. Do not send a clinical referral or documents through ordinary email. No online clinical submissions are accepted here.