Program architecture

Peer Support Program Overview

A choice-centered, nonclinical recovery-support pathway that combines lived experience, mutuality, practical action, recovery capital, community connection, and evidence of completed next steps.

Purpose

Reach One Peer Support helps people strengthen hope and convert hope into behavior. The service is designed to support self-efficacy, recovery identity, connection, practical stability, and continued participation in the life the person chooses.

Strengthen recovery capital and natural supports.
Reduce barriers that threaten participation and stability.
Practice communication, boundaries, routines, help-seeking, and repair.
Connect people to services and verify what actually happened next.

Who it may serve

Adults, transition-age participants, families, and community members may enter through different pathways depending on service design, funding, eligibility, authorization, age, and current capacity.

People beginning or sustaining recovery.
People stepping down from more structured support.
People facing housing, employment, transportation, legal, benefit, or connection barriers.
People seeking community, routines, and a broader support map.

Admission and service availability are not determined by this website.

Public information helps a person understand the model. An authorized staff process must confirm current availability, eligibility, funding, role fit, consent, safety routing, and the appropriate service lane.

Program anatomy

Eight connected functions.

Engagement

Welcome, explain the role, learn preferences, and establish a reliable next contact.

Recovery Vision

Define what recovery, stability, purpose, and contribution mean to the person.

Support Mapping

Identify safe people, professionals, places, communities, and crisis pathways.

Skills & Routines

Practice BRAVE skills, wellness routines, refusal scripts, communication, and organization.

Advocacy & Navigation

Prepare questions, understand choices, and move through systems without taking over.

Community Connection

Link to mutual aid, faith/community, recreation, volunteering, education, and belonging.

Practical Follow-Through

Complete applications, calls, appointments, transportation plans, and barrier-reduction steps.

Review & Transition

Study evidence, repair setbacks, strengthen natural supports, and plan sustainable step-down.

Role distinction

Connected to care. Not confused with care.

Peer support may

Use lived experience intentionally and ethically.
Mentor, coach, advocate, navigate, and connect.
Help identify strengths, goals, routines, supports, and practical actions.
Support nonclinical crisis prevention, help-seeking, and referral according to policy.
Document peer actions, participant response, outcome, and next step.

Peer support does not

Diagnose, conduct clinical assessment, or determine medical necessity.
Provide psychotherapy, medication advice, or qualified clinical crisis intervention.
Promise housing, employment, benefits, treatment admission, or payer approval.
Act as a sponsor, rescuer, romantic partner, banker, or only support.
Replace an EHR note, treatment plan, safety plan, or licensed provider decision.

Outcomes worth tracking

Contact and appointment reliability.
Verified completion of resource and stability actions.
Growth in recovery capital and natural supports.
Use of help before escalation or return to unsafe settings.
Housing, employment, education, benefit, and community milestones.
Participant experience, choice, and sense of dignity.

Tools that support the work

Support Map
Routine Builder
Boundary and Refusal Script
72-Hour Action Planner
BRAVE Skill Tracker
Portfolio / Evidence Checklist

Tools support conversation and action. They do not become proof merely because a form was completed; the peer process and outcome must be visible.

Open the Personal Peer Plan

Peer support in a community partnership

Explore how Reach One and Cognitive Renovations connect their distinct strengths while preserving clear service responsibilities.

Understand the partnership →