Frequently Asked Questions
Questions about role boundaries, availability, the Peer Plan, privacy, workforce pathways, supervision, clinical care, crisis response, and accreditation.
Is peer support therapy?
No. Peer support is a nonclinical service grounded in lived experience, mutuality, hope, advocacy, recovery planning, practical action, and community connection. Therapy, diagnosis, clinical assessment, medication advice, and clinical crisis intervention belong to qualified clinical or medical professionals.
Is Reach One currently accepting peer-support participants?
Current service availability, staffing, funding, eligibility, age range, authorization, schedule, and intake pathway must be confirmed directly. This website does not guarantee admission or a start date.
Does someone have to be in treatment to receive peer support?
That depends on the specific program, funding source, eligibility rules, and current service design. Reach One’s broader doctrine supports choice and clear lane separation; participation in one lane should not be used as coercive leverage for another.
What is the Peer Plan app?
It is a browser-local personal organizer for recovery vision, support mapping, BRAVE reflection, 72-hour actions, weekly review, printing, and optional JSON export. It is not an EHR, official service note, clinical assessment, provider-approved safety plan, or emergency tool.
Does Reach One receive what I enter in the Peer Plan?
No. The tool starts in temporary page memory. It stores a copy in this browser only after you choose device saving. Reach One receives nothing unless you deliberately print or export the plan and choose to share it. Anyone with access to the same browser profile may be able to see it.
Can a peer give medication advice?
No. A peer may help you organize questions, prepare for an appointment, identify a qualified provider, or support your self-advocacy. Medication decisions and medical advice belong to qualified prescribers and healthcare professionals.
Can a peer promise housing, benefits, or a job?
No. A peer can help navigate, prepare, contact, apply, practice, and follow up. External organizations retain their own eligibility, funding, waiting-list, hiring, and admission authority.
How is peer support documented?
When delivered as an authorized service, documentation should show the participant-owned goal or barrier, the peer action, the participant response, the completed or attempted action, verified outcome, and next step—in role-safe language and within required timelines.
What happens in peer supervision?
Supervision reviews scope, ethics, participant safety, boundaries, purposeful self-disclosure, documentation, service quality, worker well-being, recovery maintenance, competency, remediation, and professional development.
Does Reach One training make someone state-certified?
No. The applicable state or credentialing authority determines certification. Reach One training may supplement official requirements and document organization-defined learning or competency, but it does not independently confer certification, licensure, academic credit, board-approved CE, payer eligibility, or authority to practice.
Is this peer website CARF accredited?
Any accreditation belongs to the named organization and its approved program scope. This partnership website and its personal planning tools are not represented as separately accredited. Ask Reach One for current program-specific information.
What should I do during an emergency?
Call 911 for immediate danger. Call or text 988 for suicide or emotional crisis support in the United States. Follow an active provider safety plan or emergency instructions when applicable. This website is not monitored for emergencies.