Ninety-day competency system
Orientation is the first gate, not the finish line.
- 01
Role and scope
Understand the service, population, job description, permitted tasks, supervision, escalation and prohibited drift.
- 02
Common core
Complete ethics, confidentiality, trauma-informed care, cultural humility, crisis/de-escalation, professional conduct and documentation fundamentals.
- 03
Observe and simulate
Watch competent practice and complete role-play, mock records, crisis scenarios and communication exercises.
- 04
Guided practice
Perform selected tasks with immediate review and correction.
- 05
Readiness review
Demonstrate role competencies, documentation, judgment, reliability and appropriate use of supervision.
Possible role lanes
The designation supports more than one kind of work.
Community support
Skill development, functional support, service linkage, follow-through and whole-person stability.
Care management
Needs, barriers, referrals, coordination, transportation, benefits, housing, medical and community resources.
Behavioral intervention
Role-authorized teaching, coaching, structured practice, youth/family support and community-based skill development.
Program and documentation support
Intake, scheduling, EHR support, records, authorization support, quality, data and training coordination within role.