Digital accessibility standard
Access is part of program quality.
Perceivable
Text alternatives, contrast, captions, transcripts, resizable content and information not conveyed by color alone.
Operable
Keyboard navigation, visible focus, skip links, sufficient target size, no keyboard traps and pause controls.
Understandable
Consistent navigation, clear labels, plain explanations, error guidance and predictable interactions.
Robust
Semantic HTML, valid labels, ARIA used sparingly, cross-browser testing and assistive-technology review.
Accommodation process
Ask what access requires—not what diagnosis someone can prove.
- 01
Request
Learner or visitor describes the barrier and requested support.
- 02
Interactive review
Institute identifies essential requirements, options, technology and timeline.
- 03
Decision
Support, alternative or documented reason for limitation is communicated.
- 04
Implement and verify
The learner confirms whether the support works; unresolved barriers escalate.