Public policy summaries
The standard should be knowable before enrollment.
Admission and eligibility
Pathway-specific prerequisites, identity/credential verification, capacity, fit, readiness, accessibility and external-authority requirements.
Attendance and participation
Published expectations, communication, make-up, technology, live participation, documentation and nonpunitive support where feasible.
Academic and professional integrity
Original work, truthful records, appropriate AI use, confidentiality, assessment integrity and no falsification.
Competency and advancement
Observable evidence, human review, feedback, remediation, restrictions, appeal and no advancement by time alone.
Conduct, ethics and boundaries
Respect, nonharassment, confidentiality, scope, supervision, conflicts, client protection and no retaliation.
Accessibility and accommodation
Accessible formats, reasonable accommodation process, interactive review and no unnecessary diagnostic disclosure.
Cancellation, transfer and refunds
Offering-specific terms posted before payment, including Institute cancellation and cohort postponement.
Complaints and appeals
Clear route, independent review where appropriate, no retaliation, response timeline and external-authority escalation.
Records
Different records have different owners.
Learning, supervision, university, clinical, personnel, credential, customer and financial records remain separate. Access to one does not create authority over the others.