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Notice · Ask · Listen · Act · Follow Up

Family Quick Card

A family-facing quick reference for recognizing concern, opening a conversation, setting boundaries, connecting to help, and following through.

Open the complete manual
Every standard gets a tool; every tool gets a data boundary.
ClassificationFamily Education
Operating statusPublic educational resource
Release gateLocal adoption and verification required
The practical question

Every standard gets a tool; every tool gets a data boundary.

Use this page as a controlled working guide. Adapt language and activities to the population, verify local resources, assign ownership, and preserve the clinical and life-safety boundaries described throughout the model.

STRIDE teaching with an open book and community-wellness symbols.
Plain-Language Family Tool · One Page
QC-02

Family quick card: notice, ask, listen, act, follow up

English

  1. Notice: Write the behavior, date, frequency, setting, and impact. Do not guess motive or diagnosis.
  2. Ask: “I care about you. I noticed ____. What is happening from your point of view?”
  3. Listen: Stay calm. Reflect what you heard. Ask about safety directly when concerned.
  4. Act: Use the agreed boundary, contact a qualified helper, or follow the emergency plan.
  5. Follow up: A referral is not complete until accepted, scheduled, confirmed, and tracked.

Emergency: Call 911 or use the local emergency plan for immediate danger or suspected overdose. Use 988 or the approved crisis pathway when appropriate.

Español

  1. Observe: Escriba la conducta, fecha, frecuencia, lugar e impacto. No adivine el motivo ni el diagnóstico.
  2. Pregunte: “Me importas. Noté ____. ¿Qué está pasando desde tu punto de vista?”
  3. Escuche: Mantenga la calma. Repita lo que entendió. Pregunte directamente sobre la seguridad cuando exista preocupación.
  4. Actúe: Use el límite acordado, contacte a una persona calificada o siga el plan de emergencia.
  5. Dé seguimiento: Una referencia no está completa hasta que sea aceptada, programada, confirmada y monitoreada.

Emergencia: Llame al 911 o use el plan local en caso de peligro inmediato o posible sobredosis. Use el 988 o la vía de crisis aprobada cuando corresponda.

The Spanish card is a working accessibility aid, not a substitute for qualified translation review. Control the final version through BPTC-F-027.