Pre-Launch: readiness phase pending CARF survey (April-May). Services are not currently operating.
Not an emergency service. Call 988 or 911.
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E2

Adult Case Management + Peer

Public module summary (pre-launch). Internal policy detail remains in ROCS Volume II program module binders.

Module Snapshot

Level of care / modality
Outpatient recovery support services (CPST + Peer Recovery Support core)
Primary settings
Office · Telehealth · Community
Core promise

Convert good intentions into completed tasks (housing, benefits, treatment adherence) using peer engagement plus clinical-grade coordination.

Status / Next steps

Not currently operating. Public intake and service start occurs after the CARF survey window (April-May) and internal go-live approval.

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Do not submit PHI through webforms. Not an emergency service: call 988 or 911.

Who it’s for

  • Adults 18+ with SUD recovery instability and functional barriers (housing, employment, legal, benefits).
  • Common referrals: detox/residential step-down, courts/probation, hospitals/ED, partner providers, self-referral.

What we deliver

  • CPST: housing applications, IDs, benefits, transportation, employment readiness, legal compliance planning.
  • Peer Support: routine building, meeting linkage, barrier problem-solving, show-up support.
  • Linkage to OP/IOP counseling when indicated.

Dosage & schedule (typical)

Final schedules and tracks will be published at activation.

  • Typical start: CPST weekly + peer weekly (increase early, taper as stability grows).
  • Typical episode: 8-20 weeks (acuity dependent).

Admission & exclusions (plain language)

  • Good fit: needs structured follow-through support and coordination to maintain recovery and functioning.
  • Not a fit: medical instability or need for residential monitoring/containment.

Care coordination

  • Partners: housing providers, JFS, MAT prescribers, employers/training, probation, recovery orgs.
  • Closed-loop: outcome is documented (scheduled/denied/waitlist/next step).
  • ROI posture: verify ROI at each coordination touch.

Outcomes we track

  • Housing stability and benefit activation.
  • Appointment adherence and reduced crisis utilization.
  • Employment/training enrollment.
  • Closed-loop verification rate and documentation timeliness.
Revision footer: Rev 2026-01-17. Update date on content changes.