Accessibility domains
Physical access
Entrances, elevators, rooms, bathrooms, seating, parking, paths, emergency evacuation, and alternative arrangements.
Digital access
Keyboard navigation, focus visibility, headings, contrast, alt text, labels, errors, captions, zoom, reflow, and screen-reader compatibility.
Communication access
Interpreters, auxiliary aids, plain language, alternative formats, visual/hearing supports, communication preferences, and support persons.
Language and literacy
Language assistance, translated priority information, reading level, verbal explanation, teach-back, and non-text options.
Cognitive and developmental access
Pacing, repetition, visual supports, breaks, sensory needs, age-appropriate explanations, and caregiver/youth adaptations.
Technology and transportation
Device/bandwidth, digital literacy, alternate modality, transit, scheduling, mobility, distance, and safe arrival/release.
Nondiscrimination principle
Reach One should not deny or limit access on the basis of a protected characteristic or use a person’s disability, culture, language, identity, diagnosis, justice involvement, recovery history, family structure, or ability to navigate systems as a reason to diminish dignity. Program eligibility may still depend on clinical need, scope, safety, acuity, consent authority, staffing, site capacity, geography, payer/funding, and the availability of an appropriate level of care—but the criteria should be written, consistently applied, reviewed for disparate impact, and paired with completed referral or handoff practices.
Website accessibility acceptance criteria
| Control | Minimum evidence before launch |
|---|---|
| Keyboard | All interactive elements reachable and operable without a mouse; no focus trap; logical order. |
| Headings and landmarks | One clear H1, hierarchical headings, main/nav/footer landmarks, skip link, descriptive page title. |
| Images | Meaningful alt text or intentionally empty alt for decorative images; no essential text trapped only in images. |
| Color and focus | Sufficient contrast, visible focus, information not conveyed by color alone, high-contrast status labels. |
| Forms | Programmatically associated labels, instructions, accessible errors, constrained fields, no PHI invitation. |
| Media | Captions/transcripts, audio description when necessary, no autoplay with sound, accessible controls. |
| Responsive and zoom | Usable at mobile widths and 200–400% zoom without loss of core content or horizontal trapping. |
| Documents | Priority PDFs/downloads remediated or equivalent accessible HTML provided. |
Source and publication control
Designed from Reach One’s controlled planning record
This page is generated from the Reach One website/strategic planning package, SPW readiness baseline, executive decision register, program-design materials, and website build charter. Production publication still requires current evidence, named approval, workflow testing, and a rollback path for any claim that can change.